Getting blacklisted is probably one of the worst nightmares that any online business owner can face. Getting blacklisted is when major search engines like Google ‘blacklist’ a website owing to infectious malware which exposes visitors to malicious software, putting not only their computers in harm’s way, but their personal information at risk too. Getting blacklisted not only causes problems for the site owners but also means their Sunshine Coast web hosting company must drop everything to concentrate on fixing the problem, cleaning up the site and getting it back online again.
Why Clients Often Don’t Know That Their Site Is Being Blacklisted
Any reputable Australian domain registrar (the people who help you get your domain name registered) can explain why many clients do not realise that their websites have been compromised. Often the absence of monitoring tools is the problem. Often, the alert is generated only when the website owner tries to visit their own website and receives a warning instead.
What Are The Impacts Of Getting Blacklisted?
Nothing is a bigger killer than your website getting blacklisted and your customers thinking that you could be infecting their computers with a virus or malware. Getting your site cleaned up and back in business can be a tricky job for many companies providing web hosting on the Sunshine Coast. Time is crucial in such cases – you need it fixed fast. It not only puts the reputation of your company at stake but also loses all of the organic traffic that you have earned through sound marketing. This often affects the sales of the company to a substantial extent.
How Can Sunshine Coast Web Hosting Service Providers Help?
Unfortunately, it is a common practice among website owners to blame their web hosting providers for this problem. This is usually not the case. The best thing that your hosting provider can do is to gear themselves up in order to resolve the problem as soon as possible. There are certain remediation processes that any web solutions provider can have ready so that they can be implemented quickly in such a situation.
What Sunshine Coast web hosting service providers can do includes:
Why Clients Often Don’t Know That Their Site Is Being Blacklisted
Any reputable Australian domain registrar (the people who help you get your domain name registered) can explain why many clients do not realise that their websites have been compromised. Often the absence of monitoring tools is the problem. Often, the alert is generated only when the website owner tries to visit their own website and receives a warning instead.
What Are The Impacts Of Getting Blacklisted?
Nothing is a bigger killer than your website getting blacklisted and your customers thinking that you could be infecting their computers with a virus or malware. Getting your site cleaned up and back in business can be a tricky job for many companies providing web hosting on the Sunshine Coast. Time is crucial in such cases – you need it fixed fast. It not only puts the reputation of your company at stake but also loses all of the organic traffic that you have earned through sound marketing. This often affects the sales of the company to a substantial extent.
How Can Sunshine Coast Web Hosting Service Providers Help?
Unfortunately, it is a common practice among website owners to blame their web hosting providers for this problem. This is usually not the case. The best thing that your hosting provider can do is to gear themselves up in order to resolve the problem as soon as possible. There are certain remediation processes that any web solutions provider can have ready so that they can be implemented quickly in such a situation.
What Sunshine Coast web hosting service providers can do includes:
- Changing the passwords for all users and accounts. This includes logins for FTP, System administrators, CMS accounts and database access.
- Checking for viruses on the administrator’s system with the help of an anti-virus scanner. Server logs should also be checked for any activity by the administrator who owns the infected computer.
- Talking with the customer to find out whether they have the latest versions of the Content Management System, apps, plug-ins, operating system etc.
- It is better to delete all new and changed files which have been added to the server after the issue was detected. The entire system has to be restored.
- Make a request for removing the blacklist listing to the search engine giant, Google.
An experienced Sunshine Coast web hosting company will be prepared in advance to counteract blacklist situations.
